To do so, you will need:

Always:

When setting the app up for the first time:

When setting up the app a repeat time:

How to:

Setting up pushTAN for the first time with registration letter

The following guide contains step-by-step instructions for setting up the S-pushTAN-App with the registration letter. The letter will be sent to you by your Sparkasse. 

Note: These instructions are an example only and may slightly differ depending on your mobile end device or bank.
 

Set up S-pushTAN-App again – on new phone

If you would like to set up the S-pushTAN-App on a new device, you will need to first install it and then follow these instructions.

Note: These instructions are an example only and may slightly differ depending on your mobile end device or bank.

Set up S-pushTAN-App again – after reinstallation

You are already using pushTAN for online banking with your Sparkasse and have reinstalled the S-pushTAN app after e.g. having forgotten your login details. The following instructions will guide you through all of the steps for setting up the S-pushTAN-App for a repeat time.

Important – before following these instructions, you will need to reinstall the S-pushTAN-App:

For Android:
Delete the S-pushTAN-App from your smartphone, download it from the Google Play Store and install it again.

For iPhones:
Close the app. Please search for “Close app” on the Apple Help page to find out how to do so.
Go to Settings on your iPhone or iPad. Search for the “pushTAN” app and click on “Reset app”. Next, open the S-pushTAN-App. If it hasn’t yet been reset, repeat the above steps.

Note: These instructions are an example only and may slightly differ depending on your mobile end device or bank.